Shipping policy

At Island Prints, we are committed to delivering your custom photo magnets safely and efficiently. Below are our shipping details, timeframes, and policies.

1. Processing Time

Orders are processed within 1 business day after payment is received.

Custom orders may take additional time based on design and production needs.

1. Shipping Rates & Delivery Time

We offer the following shipping options:

Standard Shipping: Estimated delivery within 3-4 business days after processing.

Express Shipping: Estimated delivery within 1-2 business days (additional charges apply).

Shipping times may vary due to factors beyond our control, such as carrier delays or weather conditions.

1. Shipping Locations

We currently ship to all locations e.g., U.S. states, international availability

If your location is not listed, please contact us to check availability.

1. Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Please allow up to 3-4 hours for tracking updates to appear.

1. Lost, Delayed, or Damaged Shipments

We are not responsible for delays caused by shipping carriers, holidays, or unforeseen circumstances.

If your order is lost in transit, please contact us, and we will assist in filing a claim with the carrier.

If your order arrives damaged, please email us within 1 day o immediately with photos of the damage for a replacement or resolution.

1. Incorrect Shipping Information

Please ensure your shipping details are correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you realize an error, contact us immediately, and we will do our best to update the address before shipment.

1. Returns Due to Failed Delivery

If a package is returned due to an incorrect address or failure to claim, the customer is responsible for reshipping costs.

For any shipping-related questions, please reach out to us at [your contact information].

Mahalo for your support!